Terms of Service
Last updated: 8 November 2026
These terms apply when you use Axyome XM, the extension for Visual Studio Code, and an Axyome account. By installing the extension or creating an account, you accept them. If you do not accept them, please do not use Axyome XM.
1. Who we are
Axyome XM is sold by BI Expertise Inc. ("we"), Québec, Canada (axyome.ai). You can reach us at contact@axyome.ai.
2. Your licence
We give you a personal, non-exclusive, non-transferable licence to install and use Axyome XM for your own work, including paid work. Axyome XM remains our property. You may not copy it for others, resell it, or reverse engineer it, except where the law allows this regardless of these terms. You may not use it to break the law or to attack or overload our services.
3. Your account
You can try Axyome XM for 30 days without an account. After that, you need a free account to keep using the dashboard and the AI memory tools. Recording continues and nothing is deleted while you decide. Please give a correct email address and keep your sign-in details to yourself. You are responsible for what happens under your account.
4. Plans and prices
Free costs nothing and shows the last 30 days of your history. Pro costs 9 US dollars per month and shows all of it. With an account, Free covers 1 device and Pro covers up to 5 devices. Every feature works on both plans. A plan never deletes your data: it only changes how much history you can see. Axyome XM is currently offered as a preview, so features may change.
5. Payment, renewal and cancelling
Pro is billed monthly in US dollars through Stripe and renews automatically each month until you cancel. Taxes that apply where you live are calculated at checkout and shown before you pay. You can cancel at any time from the billing page of your account. Cancelling stops the next renewal, and Pro stays active until the end of the period you already paid for. Your account then returns to Free. Older history stays on your computer, hidden, and comes back if you return to Pro. If we change the price, we will tell you by email before it applies to you, and you can cancel before then. Refunds are described in our Refund Policy.
6. Your data
Your data is yours. On Free and Pro, your activity is stored only on your computer. Nothing is recorded until you choose what to record, and you can change that choice at any time. You are responsible for keeping your own backups and for what you choose to record. The Privacy section of our README lists what is recorded and when the extension uses the network.
7. Account and payment data
If you create an account, we keep your email address, your display name if you give one, a protected form of your password, your plan, and basic details of each device you sign in on (its name, platform and version numbers). We use these to sign you in, check your plan, and send messages about your account. Stripe handles payments and receives your payment details; we do not receive your full card number. We keep account data while your account exists. To see, correct or delete it, write to contact@axyome.ai. We may keep payment records as long as the law requires.
8. AI assistants and other products
Axyome XM works with AI assistants that you install and choose separately, such as GitHub Copilot and Claude Code. Their own terms apply to them. If you connect an assistant to your Axyome XM memory, what it reads from that memory can be sent to that assistant's provider, under that provider's terms. We do not control those products, and an AI assistant can be wrong.
9. No warranty
Axyome XM is provided "as is" and "as available". To the extent the law allows, we give no warranty that it will be uninterrupted, free of errors, or fit for a particular purpose.
10. Limit of liability
To the extent the law allows, we are not liable for indirect or consequential loss, such as lost profits or lost data. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or 50 US dollars if that amount is higher.
11. Your rights as a consumer
Nothing in these terms limits a right you have under consumer protection or other laws that cannot be waived by contract, including where you live.
12. Ending this agreement
You can stop at any time by uninstalling the extension and cancelling any subscription. We may suspend or close an account that seriously breaks these terms, and we will tell you why unless the law prevents us. If we end Pro without a good reason of this kind, we will refund the part of the period you paid for and did not use. Your local data stays on your computer in every case.
13. Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change matters to paying customers, we will tell them by email before it applies. If you do not accept a change, you can cancel before it applies.
14. Governing law
These terms are governed by the laws of Québec and the federal laws of Canada that apply there. This does not take away any protection given by the law of the place where you live, nor your right to bring a claim there where the law gives you that right.
15. Contact
Questions about these terms: contact@axyome.ai.